Shipping & Returns
Orders are fulfilled and shipped within 48 hours of the time that the order was placed. *Only Monday-Friday. If an order is placed on Saturday after 1:00 PM PST, the order will ship on the following Monday. *SHOES - 1-2 extra business days.
All domestic USA orders are shipped through USPS First Class, USPS Priority Mail, UPS 2nd Day Air, and UPS Next Day Air. UPS 2nd Day Air and UPS Next Day Air are unavailable for PO Box addresses.
Shipping Methods at Checkout:
2-3 Day Shipping: Not Guaranteed (USPS)
2-Day Shipping: Guaranteed (UPS)
Express: Guaranteed (UPS)
International customers can select from USPS First Class International (10-20 business days) or USPS Priority Mail (8 - 15 business days). Duties and fees are the responsibility of the customer. Please be aware that you will be charged duties and fees by your local postal service when the package is delivered.
Discount Stripper offers all customers the ability to return or exchange their product if they are not satisfied with their purchase. Provided that the product meets certain criteria, customers can expect to receive a refund that includes the cost of the products. *Any original shipping fees are not refundable. The criteria are as follows:
- 30-Day Return Window: We allow up to 30 days from the date you originally received the item to return it in its original condition. The product must contain original packaging, labels, and tags still attached and intact. The return must be postmarked (shipped) on/before the 30 day window to be eligible for a return. *Costumes must be sent back within 14 (fourteen) days from the date your package was delivered. & Stockings, bodystockings, panties, beauty products, cosmetics, and wigs are non-returnable.
- FREE Returns: NO restocking fees ever!!
- FREE Return Shipping: Get the convenience of generating your own return label and get FREE return shipping options at checkout. *U.S. Customers Only.
- Original Condition: Products must be in their 'new' and original condition. All products must have tags still attached (if applicable) and no stains, body odor, deodorant, smoke, or other aspects of being worn. Return labels must not be affixed to the product packaging. If it is affixed to the product packaging, a repackaging fee of $4 will be deducted from your return.
- Clearance Items: Products listed and purchased in the CLEARANCE tab of our website are not eligible for refund. Clearance items are final sale!
- One Return Per Order: Each order can only be returned once. You cannot have multiple returns at different times for one order. For example, customers can’t return one item and then a few days later return another item from that same order. We allow 1 Free Return Label per order. Customers who use additional prepaid shipping labels per order will be charged $4.00 that will be deducted from the total refund.
- FREE Exchanges: Need a different size? No problem! We offer free shipping and no fees! *Only one exchange per order.
- REFUSED MERCHANDISE DISCLAIMER: Products will be inspected upon receipt at Discount Stripper. All products must arrive in their original un-worn condition with tags attached, and must include the original packaging. If merchandise contains dust, pet hair, odor, deodorant, body makeup, glitter, perfume, or other defects, your merchandise will be refused. REFUSED merchandise will not be refunded.
INSTRUCTIONS TO SUBMIT A RETURN
1) Click this link to visit our portal, insert your ORDER NUMBER and EMAIL ADDRESS.
2) Select the items and reasons for the return.
3) *Exchanges - You can process an exchange through the portal. You will be asked to provide the new size you wish to exchange your current item for.
3) Check that your information is correct.
4) You will receive an email with a return label if your return is approved.
If you wish to ship using your own return shipping and label, please ship to the following address:
3241 E Shea Blvd
Phoenix, AZ 85028-3365